WebCT Questionnaire

The purpose of this questionnaire is to investigate the overall student’s satisfaction level using a new version of blackboard that boasts of new features. In the first section, it will ask participant’s personal information. In the second section, the questionnaire will investigate the level of awareness of student’s instructors. The third section will ask the frequency of new blackboard usage by participants while the last section will explore the satisfaction level of the students using the system.

SECTION 1: PERSONAL INFORMATION

Name of participant

Name of course you are pursuing

Year of study

Gender

Age

Tick Yes or No on the blackboard features you use

Blackboard features you use	Yes	No
Discussion forums
Notices from lectures
CMD
Announcements sent as emails to learners
Chat rooms
Audio streamed lectures
Blogs
Wikis
Learning resources & associated activities
Links to relevant websites
Video streamed lectures
Questions
Group work area
Assessment Information
Email contact with fellow students
Samples of previous exams
Examples of previous tasks
Opportunity for response from students
Frequently asked questions

SECTION II: AWARENESS LEVELS OF INSTRUCTORS

This section will determine the level of instructor competence based on the criteria below

1: Novice- this instructor does not have previous blackboard experience and is only conversant with general instructions.

2: Advanced beginner- this instructor has little experience but his or her teaching experience is suitable

3: Competent: This instructor can analyze circumstances and apply necessary skills efficiently

4: Proficient:  this instructor understands the blackboard very well and can use it in different ways effectively

5: Expert: This instructor shows high awareness level and has intuitive knowledge of blackboard use. He or she is proficient.

Mark with 1,2,3,4 or 5 where applicable

What do you think are the instructor’s awareness levels in conducting the following blackboard features?
Discussion mediums
Announcements from lectures
CMD
Announcements sent as emails to students
Chat rooms
Audio-streamed lectures
Blogs
Wikis
Learning resources & associated deeds
Links to relevant websites
Video-streamed lectures
Quizzes
Group work area
Assessment Data
Email contact with fellow students
Examples of previous exams
Samples of previous assignments
Opportunity for feedback from students
Frequently asked questions

 

In general, how would you rate instructor’s level of awareness on blackboard usage as a teaching aid?

SECTION III: FREQUENCY OF USE

1. Didn’t know it existed
2. Don’t use
3. Seldom
4. Sometimes
5. Regularly

Mark with 1,2,3,4 or 5 where applicable

How frequent do you use these features?
Announcements from lectures
Discussion forums
CMD
Announcements sent as emails to learners
Chat rooms
Audio-streamed lectures
Blogs
Wikis
Learning resources & associated activities
Links to relevant websites
Video-streamed lectures
Questions
Group work area
Assessment Information
Email contact with fellow students
Examples of previous exams
Examples of previous assignments
Opportunity for feedback from students
Frequently asked questions

SECTION IV: MEASURING SATISFACTION LEVELS

SATISFACTION WITH THE BLACKBOARD SYSTEM

1. Extremely dissatisfied
2. Moderately satisfied
3. Neutral (Neither satisfied or nor dissatisfied
4. Moderately satisfied
5. Extremely satisfied

Mark with 1,2,3,4 or 5

How Satisfied are you with
The value of the blackboard system
The regularity with which use the blackboard system
Your access to the system
The level of assistance provided by the instructors
instructors guidance when using blackboard
The new awareness that you are deriving from the system
The capability of the system to enhance your learning
The know-how of using the blackboard
Your input level during lessons
The amount of time instructors use the blackboard system
The level of student-blackboard interaction
The level of student-instructor contact while using the system
The number of students using the system at a go
The font size of words
The ability of the system to meet your educational needs
The simplicity with which you navigate the system
The capacity demand of the system

Is the new blackboard system better than the old system? Explain your answer

SATISFACTION LEVELS REGARDING OUTCOMES

1. 1. Extremely dissatisfied
   2. Moderately dissatisfied
   3. Neutral (Neither satisfied or nor dissatisfied)
   4. Moderately satisfied
   5. Extremely satisfied

Mark with 1,2,3,4 or 5

How satisfied are you with the system’s
Ability to help you deliberate critically
Capability to help you resolve problems successfully
Capability to heighten your novelty and creativity
Capacity to update your knowledge and skill level
Capacity to enhance social virtues such as honesty
Capacity to help you become gender sensitive
Capacity to help you respect the cultures of other people
Capacity to enhance your skills of undertaking ongoing self-directed learning
Capacity to develop your zeal for further learning
Capacity to improve your interpersonal skills
Capacity to improve your communication skills
Capacity to enhance your understanding of modern information and communication know-how
Capacity to develop your teamwork ideals
Capacity to facilitate your handling of unexpected situations
Ability to help you manage change effectively

SATISFACTION LEVELS REGARDING INSTRUCTORS

1. 1. Extremely dissatisfied
   2. Moderately dissatisfied
   3. Neutral (Neither satisfied or nor dissatisfied)
   4. Moderately satisfied
   5. Extremely satisfied

Mark with 1,2,3,4 or 5

How satisfied are you with your instructor’s
Ability to meet your expectations academically using blackboard
Subject content in his/her blackboard
Ability to connect theory with practice using technology
Ability to use significant learning materials
Ability to use interesting and suitable teaching methods using blackboard
Capability to use up to date technological facilities
Class work and exams assessment methods
Response provision: they are constructive and timely
Contact class locations: they are free for all, easily accessible and encourage student participation
Class attendance schedules

 

Do you think the instructor is better off without the system?

SATISFACTION LEVELS OF BLACKBOARD FEATURES

1. 1. Extremely dissatisfied
   2. Moderately dissatisfied
   3. Neutral (Neither satisfied or nor dissatisfied)
   4. Moderately satisfied
   5. Extremely satisfied

Important Note: Answer only those features that you have used before

Mark with 1,2,3,4 or 5 where applicable

How satisfied are you with these features
Announcements from lectures
Discussion forums
CMD
Announcements sent as emails to students
Chat rooms
Audio-streamed lectures
Blogs
Wikis
Learning resources & associated activities
Links to relevant websites
Video-streamed lectures
Quizzes
Group work area
Assessment Information
Email contact with fellow students
Examples of previous exams
Examples of previous assignments
Opportunity for feedback from students
Frequently asked questions

 What is the best feature on the new blackboard system in your opinion?

Kindly explain why you believe it is the best feature on the new blackboard system

What is the worst feature on the new blackboard system in your opinion?

Kindly explain why you think it is the worst feature on the new blackboard system

Which features would you like added to the new blackboard system?

Which features would you like removed from the system?

Any comments

Thank you for taking part in this survey.