Communication in Organization
Organizational communication is a key determiner of the organizational success. The choice of message to be passed will require specific media to be used (Ocasio et al., 2018). Urgent, confidential, and public messages may require different media to be passed. However, the choice of communication media can be used interchangeably depending on the situation at hand, the relationship among the parties, and the size of the organization.
Priming theory whereby the media is used to control the interpretation of new information in the organization through feeding the public the prior information may be used to solve negative attitude that arises with the passing of unpleasant messages among the employees. Nevertheless, agenda setting theory can be used to solve problems arising from organization complaints of no proper information passed before final decisions are made, therefore, minimizing complaints.
Cultural Differences in Communication
Communication cultural differences arise from different methods, people, or organizational structure. Language barrier to effective communication should be tackled by having an interpreter or use of simple words for quick understanding. Appropriate choice of media should be ensured. The message passed has to be short and precise for easy understanding. Nonetheless, people with a negative attitude towards other information should be well informed in a manner that their attitude does not hinder the destination of the message passed (Brahamaweera, 2018). Behavior difference in the organization can be solved through maintaining the appropriate body language by the recipient as well as the use of correct choice of words.
Communication Dynamics and Communication Audit
A communication audit is essential in that it helps the organization to give detailed information on the validity and the reliability of passing information (Brahamaweera, 2016). The sender of the message should be the one responsible for the whole process of communication. Information should be passed to the correct media, and have a clear message with the right choice of words that the receiver can get the meaning of the information.
Outline 1 Corporate Communication
Corporates should be able to evaluate the message it gives the public with reference to the feedback it will receive from the public. The medium of communication has to be chosen carefully to avoid distortion, misinterpretation and poor delivery of messages. Proper means of communication must be carefully chosen to the appropriate audience or receiver. Media of communication include, telephone, sign language, emails, letters, poster and memo.
Outline 2 Effective Communications
Effective communication relates to the correct choice of words, using most appropriate media and ability to get feedback from the receiver. Proper channels of communication of communication includes sender→ message →channel→ receiver, the process repeats itself back to the sender in any organization, the sender of the message bears the full responsibility of the message delivered. Information on feedback is a reflection of the quality of the disseminated message.
Outline 3 Communication Theory
Communication theory translates to the ideas behind the barriers to effective communication. Theories are meant to decipher the kind of solution to be used to avoid or correct misinterpretation of message. The theories include; agenda setting theory which implies that the message must make it clear of the agenda to be passed to receiver. Social learning theory assists individuals to learn, imitate and model behaviour of individuals in the organization. The theories are numerous so the corporate firm must be selected the best which fits each circumstances.
Outline 4 Barriers to Effective Communication
Wrong choice of words, language barrier, inappropriate content, choice of time and wrong audience are some of the barriers to effective communication. Each barrier contends an impact to the message delivered and the possible feedback one is likely to get. Any organization will tend to avoid negative publicity or poor feedback from
Outline 5 Solutions to Barrier of Communication
Appropriate choice of media to suit the message to be passed will reduce distortion of message and information. To ensure faster feedback, unnecessary message content must be removed. Staff training must be enhanced to educate staff about communication and team building of staff to ensure they are able to know how each communication problem can be solved.
The created portfolio with additional slides on communication management
Ocasio, W., Laamanen, T., & Vaara, E. (2018). Communication and Attention Dynamics: An Attention‐Based View of Strategic Change. Strategic Management Journal, 39(1), 155-167.
Brahamaweera, W. (2016). A Study on Barriers of Cross-Cultural Communication: A Case of Multinational Company
DeFleur, M. L., & DeFleur, M. H. (2016). Mass Communication Theories: Explaining Origins, Processes, and Effects. Routledge.