Decision-making process involves making choices that promote the growth of the organization. This process varies among individuals due to different factors including a person’s experiences, personality traits and preferences. Despite being applicable in different situations, it may not be fit in every situation as some problems are usually unique and may require a distinctive approach (De Marchi et al., 2015). However, some of the crucial steps remain constant including identification of the goals for the decision, gathering information, and analyzing possible options, considering the potential consequences of the decision, making decisions and evaluating the decision. Each step guides on the best way to build and implement the resolutions considering the problem to solve.
Decision Support System
A decision support system is a computer application program that analyzes business data and presents it to the relevant user for decision making. The framework enables proper management of inventory in an organization through evaluating stock and assets of the business. Additionally, the application can be used to analyze sales data, thereby optimize sales and can project sales of the company (Alyoubi et al., 2015). The system can be detrimental where there is information overload as it may not provide accurate figures analyses thus limiting informed decision making. Additionally, it may experience difficulty in quantifying all the data as it cannot analyze indefinable and intangible data, thereby may give inadequate and false results.
Executive Support System
Considering the role of the three aspects, decision support, group decision support system and executive support, I believe executive support system has a significant effect on the organization performance and the success. The system plays an essential role in obtaining data from different sources, integrating and aggregating the data leading to quickly understood results of the data (Wang et al., 2018). It includes data from the group support and decision support system, thereby captures a summarized data for top management to make a decision. Additionally, executive leadership is provided with better strategic planning and control; therefore, it gives a competitive advantage over other organizations.
Alyoubi, B. A. (2015). Decision support system and knowledge-based strategic management. Procedia Computer Science, 65, 278-284.
De Marchi, G., Lucertini, G., & Tsoukiàs, A. (2016). From evidence-based policy making to policy analytics. Annals of Operations Research, 236(1), 15-38.
Wang, Y., Kung, L., & Byrd, T. A. (2018). Big data analytics: Understanding its capabilities and potential benefits for healthcare organizations. Technological Forecasting and Social Change, 126, 3-13.