Advantages of Employee Empowerment
What is employee empowerment?
Employee empowerment is a strategy and philosophy that enables employees to make decisions about their jobs. It helps employees own their work and take responsibility for their results. Employee empowerment helps employees serve customers at the level of the organization where customer interface exists.
It is the process of enabling an individual to think, behave, take action and control decisions in autonomous ways. It is the state of feeling self empowered to take control of one’s own destiny. Empowerment rules as a development strategy.
What are the advantages of employee empowerment?
Many companies implement the employee empowerment strategy with an aim to motivate their employees and increase productivity. Some of the advantages of empowering employees include:
- The employees become more involved in their work and hence more satisfied with what they are doing. This transforms into customer satisfaction as well because employees do their best using their own ideas to please customers.
- It relieves stress for the management as they do not have to be involved in all the operations of the organization. This is possible through the power transition from the management to the subordinates.
- Employee empowerment lessens the chance of unionization. There would be no need for employees to look to labor unions to fight for their rights in the workplace since their rights are recognized.
- Increased power reduces absenteeism leading to better productivity since employees are motivated to attain better results.
- Employees are more likely to agree with changes if they are involved in the decision making processes at the workplace.
- It also increases respect among employees hence creating teamwork which results in efficiency and satisfaction at the workplace.
- Employee empowerment reduces conflict with administration and managers hence creating high work levels and efficiency.
Disadvantages of employee empowerment
Despite the many advantages of employee empowerment, it has a number of disadvantages and has to be implemented with the right precautionary measures. Organizations should beware of the following disadvantages of employee empowerment:
- Employees can take advantage of their empowerment and abuse the power given to them. This is especially so when the management empowers them when they are not ready.
- Managers may constantly worry that employee empowerment may result in them losing their jobs. This is especially possible when an employee gets better at work.
- Some employees may focus on their own success rather than the growth of the organization or group and this may cause them to leave the organization.
- There may be increased conflict and power struggle between employees due to group tasks and this may hamper the production process,
- Employee empowerment may prove to be too much responsibility for some employees and they can easily get overwhelmed hence making them underperform.
- Some employees may not be knowledgeable enough to make business decisions.
Managers must therefore be well trained to facilitate the whole process through sharing information, cooperation and referrals to appropriate resources.
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