Manager’s Decision Making Model
There are many challenges that are faced by organizations that originate from both external and internal factors. The management or leadership of an organization is responsible for addressing such challenges in an appropriate way in order to enhance or to restore organizational performance in the current times and in the future. Solving the problems of any organization involves making properly informed decisions. The structure of the organization and the position that a person holds in the hierarchy of the organization influences such decisions. Managers can use models that demonstrate organizational authority, structure, responsibilities’ distribution in the organization and relations in solving daily problems as they manage their organization. Using conceptual framework, this paper discuses and identifies vital concepts that managers can use in making the decisions that will address different challenges that they face while managing the daily work of the organization.
All organizational and personal decisions ought to have an ethical ground. Managers’ decisions ought not to compromise the organization, individual or society’s ethical values. This means that all decisions that a manager makes in solving the encountered problems ought to have an ethical nature. The conceptual framework that will be indicated in this paper shows this. It shows that all decisions should lie within the ethical boundaries. Strategic change in the organization as well as strategic decisions should address the long term problems or challenges. The organizational executives formulate such strategies.
However, their implementation is largely dependent on managers’ competency in the formulation as well as implementation of tactical decisions for addressing the experienced short-term challenges while running the organization. The tactical decisions of the manager can have their efficacy enhanced via a participative process of management in which they learn the relationship of the mission of the organization and strategic decisions. The undertaking of daily operations of the organization is guided by its mission. Such operations may include formulating and implementing the policies of the human resource in order to enable the organization to retain highly performing and experienced workforce as well as to continue to attract more talented persons to join the organization.
Managers can also make tactical decisions that include partners and customers’ engagement in the initiatives of improving products, implementing programs for social responsibility activities as well as accelerating the ability of the organization to react to the market dynamics and conditions. Apart from being critical in improving the relations of an organization with its public, tactical decisions are also important in enhancing relations of the organization with vital stakeholders, shareholders and the employees. In addressing problems that relate to business cycle as well as the duration that is taken in accomplishing tasks, it is important that managers make informed tactical decisions such as redesigning tasks to improve efficiency in production processes while minimizing the required time for completing tasks (Hansen & Mowen, 2007, p. 517-518).
Problems that relate to the operations of an organization can also be solved by managers via the improvement of social aspects that relate to the tasks that employees perform. This may include establishment of mechanisms for resolving conflict in which the management and employees conflicts are solved in an amicable manner without the organizational performance being compromised. The processes of making operational decisions by managers ought to be aligned to the strategic planning as well as the tactical decisions in order to enable the organization to realize the set objectives. It is important that managers engage employees in operational decision making because they are involved in the operation tasks directly (Gilmore, 2003, p. 143). Allocating responsibilities and tasks to employees can be involved in the operational decisions.
Managers are given authority to ensure the enhancement and maintenance of the culture of the organization in order to enhance the attainment of the organizational goal. This is the management’s control function and it is achievable if the conduct code and rules of the organization are followed by the employees. Therefore, managers are required to make various decisions that relate to the discipline of the employees in order to ensure maintenance of the culture of the organization during the operations. Making decisions that address misconduct of the employees is one-way. However, decisions for enhancing relations between the employees and management are two-way. As such, the management should involve employees when making such decisions in order to make them effective. This is because even if the decisions will not affect the employees directly, they will influence their satisfaction and attitudes towards the job.
It ought to be noted that in the decision-making process, feedback plays a very important role. This is because the process entails participative management in order to address the challenges that managers as well as well as the other employees are facing while running the organization. In order for the rising challenges to be addressed, new managers should be familiar with the culture, relations and structure of the organization and the way the hierarchy of the organization influences them. There are problems that can be solved with one process of making decision. However, there are problems that require decisions to be combined in order to address them effectively. Evidently, this model is important in dealing with different problems that organizations face daily because it provides insights on how proper decisions should be made (Ragsdale, 2012, p. 4-5). Managers get an opportunity for exploring different essential options while addressing the challenges in different organizational levels. Nevertheless, new managers ought to choose the models that are most appropriate in addressing the problems encountered while performing daily tasks.
This essay was written by an expert at EssaysExperts.net. We offer quality and unique essay writing services to help you achieve the best results on your academics. Place an order with us today and we will deliver an essay that meets your expectations.
Gilmore, A. (2003). Services, marketing and management. London: Sage.
Hansen, D. R., & Mowen, M. M.(2006). Managerial accounting. Mason, OH: Thomson/South-Western.
Ragsdale, C. T. (2012). Spreadsheet modeling & decision analysis: A practical introduction to management science. Mason, Ohio: South-Western Cengage Learning.